AI, which stands for artificial intelligence, is a branch of computer science that develops machine systems capable of demonstrating behaviors linked to human intelligence. AI programs use data collected from different interactions to improve the way they mimic humans in order to perform tasks such as learning, planning, knowledge representation, perception and problem-solving. Artificial intelligence technology is used for a wide range of applications, including in web development, such as automated chatbots for customer service, product recommendations based on a user’s habits, speech recognition, and even to build a website from scratch.

Essentially, the purpose of AI is to improve the systems we already use by automating tasks to make them more efficient. AI systems process large amounts of data through algorithms in order to find patterns that will help them understand and replicate human intelligence by predicting future behavior from an end-user. For example, when using an AI-powered chatbot, the system will work to preempt a user’s next question by offering information as a real chat agent would.